Privacy Policy

Last Updated: 10-08-2025

At Alankritaa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

When you use our website or purchase products, we may collect the following information:

Personal Information: Name, email address, phone number, and billing/shipping addresses.
Payment Information: Details you provide during checkout, such as credit/debit card numbers or payment gateway credentials. (We do not store your complete payment information; it is securely processed by our payment gateway provider.)
Order Details: Information related to your purchases, including product selections, quantities, and transaction history.
Technical Data: IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

We use your information for:

Processing and fulfilling your jewellery orders.
Handling payments securely through our integrated payment gateway.
Providing customer service and responding to inquiries.
Improving our website, product offerings, and overall customer experience.
Sending you order confirmations, shipping updates, and relevant promotional offers (if you opt in).

3. Payment Gateway Security

All payments on Alankritaa are processed securely via our trusted payment gateway partner. We do not store or have direct access to your sensitive card details. The payment gateway uses encryption and industry-standard security protocols to protect your data during transactions.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only with:

Payment Gateway Providers: For secure payment processing.
Shipping Partners: To deliver your orders.
Legal Authorities: If required by law or to protect our rights.

5. Data Protection

We use secure server technology, encryption, and regular monitoring to protect your information from unauthorized access, alteration, or disclosure.

6. Cookies

Our website uses cookies to improve site functionality, analyze traffic, and enhance your shopping experience. You can manage your cookie preferences in your browser settings.

7. Your Rights

You have the right to:

Access and request a copy of your personal data.
Request corrections or updates to your information.
Request deletion of your account (subject to legal and transactional obligations).

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

Email: sencoalankarc@gmail.com
Phone: +91 9339797675
Address: N/1/22, S.l Sarani , Block -d, Aswininagar Baguihati, Joramandir, Kolkata- 700059